Our goal is to manufacture and ship every order in as quickly as possible while also maintaining our extremely high standard of quality. To that end, all orders typically take 5 business days to manufacture before shipping. During holidays, orders may take up to 10 business days to manufacture.
We ship all orders Monday through Friday (excluding major holidays). The shipping methods listed below can be selected during checkout. The information provided here contains further details about each shipping method we offer. Once your order has shipped, you will receive an email with your order's tracking number (for shipping methods where tracking is available) as long as you entered a valid e-mail during checkout. If you have specific shipping requests, please contact Customer Support directly.
U.S. Shipping Methods
First Class Mail: Orders shipped using USPS First Class Mail method will generally be received in 3-10 business days following production. This method is available for light-weight and smaller-sized projects. No tracking number is available for this method.
USPS Priority Shipping: Orders shipped via USPS Priority method generally arrive in 3-10 business days following the standard production process.
UPS Ground Shipping: Orders shipped via UPS Ground generally arrive within 3-7 business days following the standard production process. Please note that UPS Ground does not deliver on Saturdays.
UPS 2nd Day Shipping: Orders shipped via UPS 2nd Day generally arrive in 2 business days following the shipped date. Please note that UPS 2nd Day does not deliver on Saturdays.
UPS Next Day Shipping: Orders shipped via UPS Next Day generally arrive the next business day following the shipped date with a delivery time between 3:00 to 4:30 p.m. Please note that UPS Next Day Shipping does not deliver on Saturdays.
APO: When shipping orders to an APO address, orders are not subject to any of these time frames and will take longer to be received.
International Shipping Methods:
International First Class: Orders shipped via International First Class generally arrive in 3-6 weeks. First Class does not provide a tracking number or delivery confirmation service. Choosing the First Class Mail option to ship packages may result in a 3-6 week delivery time due to processing intervals required by Canadian Customs and Canada Post.
International Priority Mail: Orders shipped via USPS International Priority Mail generally arrive within 5-14 business days following the standard production process. Occasionally the International Priority Mail option may result in a 3-6 week delivery time due to processing intervals required by Canadian Customs and Canada Post.
Express Shipping is not available at this time for International orders.
*We are not responsible for orders delayed by shipping carriers due to adverse weather conditions or mechanical issues.
*Time frames listed above are estimates and vary depending on specific shipping location.