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Delivery Information

Our goal is to manufacture and ship every order as quickly as possible while also maintaining our extremely high standard of quality. Orders typically take 5 business days to manufacture before shipping. During holidays, orders may take up to 10 business days to manufacture.

We ship all orders Monday through Friday (excluding major holidays). The shipping methods listed below can be selected during checkout. The information provided here contains further details about each shipping method we offer. Once your order has shipped, you will receive an email with your order's tracking number (for shipping methods where tracking is available) as long as you entered a valid e-mail during checkout. If you have specific shipping requests, please contact Customer Support: customerservice@mymemories.com or 1.877.463.6924

U.S. Shipping Methods

USPS Priority Shipping: Orders shipped via USPS Priority method generally arrive in 3-5 business days following the standard production process.

APO: When shipping orders to an APO address, orders are not subject to any of these time frames and will take longer to be received.

International Shipping Methods:

International Priority Mail: Orders shipped via USPS International Priority Mail generally arrive within 5-14 business days following the standard production process. Occasionally the International Priority Mail option may result in a 3-6 week delivery time due to processing intervals required by Canadian Customs and Canada Post.

Express Shipping is not available at this time for International orders.

 

*We are not responsible for orders delayed by shipping carriers due to adverse weather conditions or mechanical issues.

*Time frames listed above are estimates and vary depending on specific shipping location.